Privacy Policy

Thank you for your order, Please carefully read below 
for our complete return policy. 
 
Ship the item in new as received condition with original tag and packaging (dustbag, etc) in a new box insured with tracking to: 
Michelle Reitkopf 
Bag Lady Collection
3131 NE 188 Street 
#2706 
Aventura, Fl 33180
Please email tracking information once this insured return has shipped.
 
From the date you receive your order, there is a 30 day grace period in which item must be received back.
Items will not be accepted past this expiration period.
If an item is returned that is claimed as damaged and it is not damaged the customer will be responsible for all shipping charges and a re-stocking fee. 
 
Buyer pays for all freight costs including Original and Return.
 
Orders that are refused upon delivery and are returned are subject to an additional $25 processing fee. 
 
By shipping the item back, you are agreeing to these terms. 
Our Return policy is clear in the privacy policy.  
 
IF you'd like to chose any in stock item towards exchange, please email me the item (ASIN Number or Title).
I am happy to offer you an exchange and we are available to discuss this via phone #305-761-3880.
 
Thank you. 
 
Michelle Reitkopf
Bag Lady Collection