Return Policy

Thank you for your order, Please carefully read below
for our complete return policy.

Ship the item in new, as received condition with original tag, dustbag, and packaging etc.
(if received differently we will apply a restock fee).

Ship in a new box, insured with tracking to:

Michelle Reitkopf
Bag Lady Collection
3131 NE 188 Street
Aventura, Fl 33180

Please email tracking information once this insured return has shipped.

From the date you receive your order, there is a 30 day grace period in which item must be received back.
Items will not be accepted past this expiration period, or they are subject to a restocking fee. Please return items w the attached security tag for the refund, otherwise we will not process it.
If an item is returned that is claimed as damaged and it is not damaged the customer will be responsible for all shipping charges and a re-stocking fee.

Buyer pays for all freight costs including Original and Return.

A 20% restock fee will be assessed on orders that concern issues with dimensions, price match (relay with link proof), buyer remorse or international shipments.

Orders that are refused upon delivery and are returned are subject to an additional $25 processing fee.

Any worn or used items will be subject to a restocking fee.

By shipping the item back, you are agreeing to these terms.
Our Return policy is clear in the privacy policy.

IF you'd like to chose any in stock item towards exchange, please email me the item (ASIN Number or Title).
I am happy to offer you an exchange and we are available to discuss this via phone #954.662.1854.

Thank you.

Michelle Reitkopf
Bag Lady Collection